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[CLOSED] issue usb 3.0 windows7 64bits TRAKTOR

Hello everyone.

I've got 2 units of cdj 850. I'm happy with them since more than 2 years.

I've used them with my old laptop and it work right.

 

With my new pc I'm not able to use midi. The soundcards are properly installed and I can use the cdj 850 as separated output.

 

I think the problem could be in the usb ports. My new laptop has USB 3.0 ports. I also had problems with AUDIO2DJ from NI with this ports.

 

Information:

Updated FIRMWARE

Updated DRIVER

Updated TRAKTOR

 

I need some help about this. I read that a usb 2.0 HUB could solve this issue.

I test one last night and I have not solved it. I'm not sure that the HUB I used is OK. Today I will buy a brand new HUB and I will comment the results.

 

Could some one from PIONEER give us an answer about this?

 

Thanks in advanced.

Regards

Eduardo

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I am trying to use my 2 cdj 850k as midi controller on my windows 8 laptop (intel i5) It worked fine on my macbook but i have just sold it. I have the latest firmware. Drivers and mapping all from your website. The issue is Traktor is not responding to the cdj's. Audio setup is working fine..

Alejandro Bentor Navarro 0 Stimmen
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Hello Alejandro.

This is just the problem.

I've used a midi monitor and i can confirm that no midi messages between CDJ and PC.

My xone 4d works right and I can see messages with the midi monitor, so... I think the problem is with the driver of the CDJ and usb3.0.

Greetings

Eduardo 0 Stimmen
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I've used a powered usb 2.0 hub, with power supply.

I made all of the steps of the guide.

Eduardo 0 Stimmen
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yes, I can use the same Hub without the power supply.

Eduardo 0 Stimmen
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And still no joy?

Have you tried updating the drivers of the USB slots themselves from the manufacturer?

Gavin 0 Stimmen
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I've have a Dell Inspiron 15R SE.

Don't know if there are new USB drivers... I will check it today. In few hours I will write the results.

I remember, some time ago, I had a problem with audio2dj from NI. Now NI have developed new drivers for usb3.0.

Eduardo 0 Stimmen
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There are not good news. I've updated my usb drivers from Dell.com and no news.

Soundcard is OK, no MIDI

Eduardo 0 Stimmen
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well, I'm very dissapointed with pioneer support. It's really annoying. I've send them the issue by the contact form form the website and also no answer.

Well, I've used a cdj900 and everything goes well with HID mode and Traktor, so there is something wrong in the driver with midi and usb 3.0.

I hope we could get an answer soon.

In their website the cdj850 is marked include HID mode, and I really can't realise about it. In the UTILITY menu there is not any option about HID mode.

In the UTILITY menu of cdj900 I can select HID mode.

Please, I need help with this.

Eduardo 0 Stimmen
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@Eduardo > I've asked the engineers for their input to see if they've ever encountered the issue.

Gavin 0 Stimmen
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