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[SOLVED] Brand New Issue with the outer section of the jog dial (without touching the top)

This just started happening last week and it happens on both CDJs.  Let me explain...

I am in the middle of mixing two tracks, I have beat matched both songs OK? Both -2 and 3- channel faders are up (both songs playing) then I want to pitch bend a little player # 2 and as soon as a touch the outer section of the jog dial (just touching it with out touching the top) the song jumps forward a quarter of a beat, again. this just by touching the ring not moving it forward or backwards, it feels almost like it is getting a jolt or something as soon as I touch it.

Now, two things changed before I noticed this.

  1.  I am using now HID (on the using CDJ-2000 Nexus)

2, I am using now an UPS (uninterrupted Power Supply) where my mixer, both CDJs, hard drive and laptop are connected to it)  the reason I am using an UPS is because at the club when we throw the liquid Ice (nitrogen) somehow Serato freezes, I know we have some electrical issue three if this happens, so what i wanted to do was to isolate all my gear during that part of the evening, so I plug all my stuff to the UPS and I unplug the UPS from the wall.

It is hard for me to believe that it is a mechanical problem because both CDJ are doing the same thing now.  

Note:  I started to use HID Thursday and I did not experience this issue, I stated to use the UPS Saturday and that is is when I stared  noticing this issue.

Is it possible that the UPS is causing this?  that when I touch the ring it sends an electric shock to the player and makes the song jump a quarter of a beat?  I mean the outer part of the jog dial is plastic.  Or is it the HID functionality causing this?

has anyone experience this issue?

Eduardo Serrano-Suzan

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I would bet money on it that its Seratos HID causing this, They have a lot of issues with the decks jumping, especially in heavy bass environments, you touching the side lightly could be triggering the wrong command in Serato and causing the song to jump, similar to the bass causing it to jump. There are lots of threads on Serato's forum about it

I have a UPS mounted directly behind my CDJ and never had this issue so you can rule that out

here's one of many threads if you're interested

http://serato.com/forum/discussion/627181

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