Can someone please tell me why did that thread get deleted ("we need better customer service/support from Pioneer now")?
Almost every CDJ2000NXS owner had a voice in there and it just gets deleted? I am not trying to start a problem here but I am not sure how you would feel if the tables were turned.
There was legitimate concerns in there that were still not addressed or commented on by Pioneer. Seems like deja vu all over again.
Looking anxiously forward for your reply!
Thanks
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@Walter > It wasn't deleted. We believed everyone had had their say so we moved it to an area where it could be brought to the attention of Pioneer employees.
The moderators on here are YOUR representatives to Pioneer as much as Pioneer's representatives to you. It is our job to ensure your voice is heard - which we're trying to do.
Gavin,
Fair enough but I still find it interesting that posts that could be considered as discriminatory towards Pioneer seem to keep going to this "section" you speak of.
As for your second statement....I know that, we all know that but it doesn't change anything around here...It's been a few years we have been asking for better service and support and better communication from Pioneer and nothing has changed.
I know you guys try, we all know you do but don't expect us to not complain about what we aren't happy with.
Something not really related to this but I can't find a place where to post it and here I might catch the mods.
There's quite a lot of spam going on since a few days, several threads posted in various sections of the forum, so we would highly appreciate if the mods could remove all the spam and the spammers from the forum.
Thanks.
@Julia > I spend a significant amount of time removing the spam every day - its a terrible curse and I apologise for any inconvenience it is causing, we're doing our best to keep on top of it!