please make an inquiry, its important to solve problems like this.
During the last live gig I had some Problems with RB DJ and my DDJ-RX.
While playing Music on Channel 1, I prepared an Channel 2 a new track. After preparing I wanted to go back on the first beat to Hot Cue A, but it was not possible to go back. It was like blocking the Controller. So I tried to do Shift-Cue and it worked for the Moment. Then I tried again and it doesnt work again... ...and afters 3-4 times there was no Sound on the channel...
After 30 - 40 sec. the Problems were solved...and everything worked fine.
I had this 3 or 4 times during the gig. One Time I started RB DJ again, but the problem was coming back. I tried also to click directly back in the Programm on my Mac, but I had no Chance do anything. So, I think it is a Software Problem.
Anyone with the same Problems?
Setup:
- MBP 13, i7, 16GB, El Capitan
- DDJ-RX
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please make an inquiry, its important to solve problems like this.
what I've found is that a lot of problems are occurring with Master Tempo on. Try out to deactivate the MT and look if the problem is solved.
have exactly rhe same problem. can't do anything for about 20-30 seconds (sometimes cue button racted), it was like in slow motion mode (took 20 seconds for a cue point). hand this several times.
mb retina 2013, 10.10., playing with ddj-rz
Update: Once again on a gig. After 1 hour, the problem came back. I had disabled MT, but I think, this was not the problem.
I have checked the CPU. During the blocking, the CPU was over 130%.... during normal playing, it was about 60-70%...
I have done an inquiry on the Website. I wait for an update...
Filing a support request inquiry (as you've done, @Chris), is the best way to get support on issues like this as we can direct those to our rekordbox support team directly.