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DDJ-SR Left CUE... New Firmware!

Problem: Left CUE, plays right deck track from HOT Cue 1/ beginning of song.

MANY have stated and complained about this same issue with current firmware, seem to be more frequent as I see in posted dates on the forum. I have a 2013 issued DDJ-SR and others have had this problem with newer bought models so clearly it's a firmware issue not a MOTHERBOARD issue. Quality control?!

Tried:

Calling Different Shops: Average to Look at it is $70. Parts and labor could cost more or close to a new DDJ-SR, not to mention the time, 2 weeks to a month wait.

Sending it to Pioneer is a no go. Too many people complain of not getting their controller in time or at all, price, actually getting it fixed and having the same issue continue... not good.

  • Create a new firmware!
Dj Jay

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I tried to induce the issue... the other day I hit the cue button about 1,000 times. It did happen right away... with no burn in or warm up time. I tried hitting the button hard, soft, in the corners, center, sides, pressing hot cue points, sample, roll, slicer, sample all at the same time in a hectic manner and didn't happen again after the first 10-15 minutes. Frustrating! 

 

What I did notice and remember in my last set I had other programs running on my MacBook Pro (15-inch, Mid 2010) Yosemite 8gb of RAM on updated VDJ 8, 

I think a few office suites were on, 

Word,Excel

And other programs

Itunes

Chrome

Possibly Final Cut Pro. 

I have a few events coming up and this is what I'll do and get back to you guys with a result.

My Steps of testing

  1. Turn off all programs,
  2. Turn off Wifi and Bluetooth
  3. Restart on the computer

That's all I can do and hope for the best unless there is something else pioneer can tell me.

Dj Jay 0 Stimmen
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@Dj Jay > If you're running VDJ8, there's no guarantee you don't have a MIDI signal being sent that's triggering it.

Pulse 0 Stimmen
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UPDATE: I went crazy for the past 9 months, thinking about buying a new mixer, sending it in to get it checked out (not an option dont recommend it.) but I sat down, opened the manual and went section by section to set up my DDJ-SR while it was in utility settings mode not just turning on and off Serato mode but all of the other features in utilities.

Haven't had a problem so far.

Dj Jay 0 Stimmen
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I also changed the usb cable with one of those fancy expensive ones from dj tech tools

Dj Jay 0 Stimmen
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How i solve the issue 

1.Downgrade firmware from 1.08 to 1.07

2.Upgrade firmware to 1.08 again

3.New usb cable 

And now works perfectly

My cable was a fancy Hama,now i use the stock cable and works perfectly

busy2k 0 Stimmen
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It's possible that your computer is the source of the problem -- try using a different USB port as not all USB ports are created equal and some don't provide adequate bus power to the DDJ-SR, causing it to have these types of errors.

Pulse 0 Stimmen
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