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DDJ-RX Faders (Hardware issue)

Hi!

A month ago I became a proud owner of the DDJ-RX and I am really happy with it. Now when I first tried it, I noticed all of the faders felt a bit different. I assumed the faders would become more loose after some time, but after 20h of putting the thing to work there still hasn't been a change.

For instance, CH2 is quite loose, but CH 4 if kinda tight. CH1 is in between and I can't really define CH3. 

I got the feeling the fader module isn't placed exactly in the middle. It there anyway to fix this myself from the top screws (or without breaking warranty?)

Also, I contacted Bax-shop (Dutch Retailer) about this, but maybe you know more information about how to fix this myself.

Many thanks!

Suits on Sneakers

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@Bastian > If you ever updated the SX firmware, you would know that ghost-signal issue was addressed.

@Boy van Arkel > We recommend you send the unit to an authorized repair shop for servicing rather than opening the unit yourself, voiding warranty, and risking damage or possible injury.

Pulse
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Hi,

 

unfortunately i have bad news.

 

I once owned a SX and have a RX on the way because i wanted to test if they have inproved the faders and Knobs.

 

Sadly it seems they have not.

 

I hade the same issue with my sx and it got worse. IT kept sending midi signal even though i wasnt moving the fader.

 

Same for knobs. They would yoump tooo 100% in software although they where only 50% turned.

 

The build quality of these things (SX/SX2/RX/) is simply crap.

 

I have bought a very cheap 4 channel mixer controler from a brand a lot of people lough about.

I was like, it cant be worse than the sx.

And it is still working fine to this day. It doesnt feel pro, but nothing wobblws and still works as intended.

I will post if i can confirm this for the rx i will receive soon.

But i bet it wont be different.

Bastian Aklak 0 Stimmen
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My RX is at repair for almost two weeks now. I called BAX to ask how this procedure went. They said they first send it to Pioneer, they make up a report, then Pioneer sends it back to BAX, which repairs it and sends it back to me.

I hoped to get it back today or tomorrow to practice once more, but I highly doubt it'll happen.

Thing is.. I had a Reloop TM8 which worked fine, but I sold it because of the RX. It's my first Pioneer product while practically boycotting it for 5 years, because I thought it's too expensive for what it does. This is my first experience.. It's maybe too coincidental, but its not good..

Suits on Sneakers 0 Stimmen
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Hey there,

 

thy pulse for the feedback.

I am glad to hear the ghosting has been addressed.

But please tell the guys at Pioneer Dj that the route of cheap parts that are essential is not good.

maybe i had a bad unit back then. but it also went to repair 2 times and even the repaired parts came loose again.

finaly i sold it right after the second service.

The repai did aleays take place within a week, that was ok.

But i have researched the parts and think i found out the original manufacturer and part nr.

This is s 6$ retail line fader so i guess pioneer pays way less because they buy huge amounts.

The DJM 800/850/900 line faders are from another manufacturer and are about 19$ retail.

I see that compromises need to be made in quality to achieve a certain price point.

But why to do it on essential parts of the hardware i dont understand.

This is an issue for all units i think.

But only a few people address it or think its normal.

The sx/rx could be the best controller option. But the only thing keeping it from that is its quality.

Please tell them if they ever do another 4 deck controller in that price range, they should use better parts. Not necessarily more expensive, iam fine with them making money, but oarts that last and work.

If you pay 1000€ for something you expect it to last a bit and not break after a year of use. Also you expect it to feel like 1000€. People buy cars for that much money. (there you can expect it to break after a few month :))

Sorry for the negative words. Pioneer DJ makes great products (if overpriced) but the sx/rx build quality is realy not ok to the customer.

 

 

 

 

 

 

 

 

 

 

 

Bastian Aklak 0 Stimmen
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When I bought my first CDJ-500-II back in 1996, I paid $1200 for it.

$1200 for a top-loading CD player that had 0.1% pitch resolution, master tempo, looping (accurate to 1 frame of CD audio; 1/74th of a second) and little else. No vinyl mode, no memory buffer, no oil-dampened CD mechanism, no support for 24bit media files, no big colour display, no digital output, no hot cues, no linking to other CDJs, etc.

Calculate the cost of inflation and that unit today would be about $1800. A CDJ-2000NXS2 is $2200, a mere $400 more for a whole HEAP of features more.

A DDJ-RX sells for $1000. They've packed a lot of features into that product for the price, and decisions are made during the product planning phase to use components which will perform well, but keep the retail price down. If Pioneer were to use the same quality of components they use in their mixers, it would certainly raise the cost of the controller, possibly to a point where the user wouldn't pay that much, so a balance has to be found between quality and cost.

I believe the Pioneer products offer a good value.

Pulse 0 Stimmen
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@Pulse The reason the CDJ-500-II didn't have all that stuff is mainly because it would cost way more because even a colour display wasn't on the market yet I think.

In 1996 digital camera's weren't affordable at all, yet at this moment, they can do more, have way better quality and are way smaller and they are waaaaaaay cheaper. Not more expensive, cheaper. Electronics become less expensive over time.

I don't say Pioneer doesn't offer good products, but Pioneer is quite expensive and for $1000 you may expect a product to work perfectly and uses high quality components. Faders are just faders. It's a small mechanic thing which is easy to produce and easy to produce well. Yet it's one of the core elements of a controller/mixer. These should always work good as they did on my Reloop Interface Edition Controller ($300) and Terminal Mix 8 ($600) and RMX-40($600).

Suits on Sneakers 0 Stimmen
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My point was that a much lesser product was far more expensive in 1996 than a technologically superior product is in 2015; the users demand quality in excess of the price they're paying. If the product met the expectation in terms of performance, the price would be significantly higher.

Pulse 0 Stimmen
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So i just received the RX.

My first impression is that the jogs got an update and feel way better than before. And it was already ok before.

The Chaneel faders have the same resistance but it is way to much. You cant cut with it its just for litle volume adjustments.

Strangely the sampler fader feels the way i would like all of them to feel.

But the real sad news is that i have a MAcbokk Pro 2011. After 15 minutes the cpu temp reached 94 degrees and the software startet to glitch out.

So i guess thats a no for this one, since i cant even use it for more than 15 mnutes.

I even understand that nothing will happen in this regard since it is not Pioneers fault that a machine gets that hot while under real load.

But overall i think a few parts or processes improved over the sx. But sadly not the faders

 

 

 

 

 

Bastian Aklak 0 Stimmen
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it seems i found a workaround for the macbook issue.

I turned the fan to 100% using istat. And reduced the resolution to 1280.

Maybe only people with tthe screen resolution update have the issue.

So far i am at 71 degrees max.

But i would like to know if it is theoretically possible to exchange the faders for better ones.

 

 

 

 

 

Bastian Aklak 0 Stimmen
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@Bastian > Is rekordbox in the process of analysing tracks when that happens? If so, then it's expected that the processing would be at a high % and thus the temperature would go up.

What is the spec of your Macbook?

Pulse 0 Stimmen
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I have a macbook pro early 2011 2,0ghz and 8gb ram.

However it has the smaler gpu that is known for heat issues.

Sonce Rekordbox forces descrete gpu it overheats.

But thats more of a macbook problem than rekordbox.

 

On another note i got rid of the rx again. 

It is just not good enough for me in terms of build qualit.

But have no fear i got 2 xdj 700.

Although the jogs feel a bit cheaper than i expected i like them a lot.

In club i have the setting pretty tight. But its not the medium loosenes its that the outer circle is also a bit wobbly.

That being said these things are realy nice. jog size right for me. touchscreen works like a charm.

 

 

 

Twisted 0 Stimmen
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