Hi,
Current Setup: 2x CDJ 2000NXS, latest1.25 software. 1x DJM 850
Macbook Pro - Rekordbox DJ 4.0.6
Link: 2 USB Direct into Macbook. I do have a powered USB hub, but for the purpose of this I took it out of the equation and connected direct.
One of my CDJ's links fine using USB. All connected press the link, the connection animation appears, select which deck i want it to display on my laptop, connects and then i can see all the music available on screen. (All good!)
My other CDJ, linked exactly the same, but when i press the jogwheel to connect, the animation comes up and never connects, it just looks like it's trying to but never asks me for a deck selection?
I've tried different leads and ports, taking the ethernet link between the two decks out. Restarting everything but nothing seems to work! :(
Any ideas?
I've got a video i will try uploading tomorrow
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@Rob > Are you trying to link in EXPORT mode? That's done over ethernet, not USB. If you're trying to connect in PERFORMANCE mode to control the software with the player, check that both decks are running the newest firmware and that both appear as devices under the MIDI window of the Audio MIDI Setup app (found under Applications > Utilities).
I'm trying to link in Preformance mode with USB. Both decks have the latest firmware installed onto them.
One deck appears in Audio MIDI Setup, the other doesn't. But having said that, it doesn't appear to connect at all.
The deck which isn't connecting just gets stuck on it's 'animation' of a link between the deck and the laptop. Even if i pull the USB while it's doing this it doesn't come up saying 'disconnected' it just continues to try connecting.
Here are some pics if it helps.
The two pics below is the deck that won't connect. I get the push to connect come up, push it, then just the link screen stays on and won't connect
This is the deck which connects fine:
@Rob > What version OSX are you using?
Updated it to latest version about 3 days ago:
OSX El Capitan version 10.11.3 (15D21)
I'm guessing there must be an issue with the deck itself, to do with the USB..? I've tried all combinations. I've also tried to link via ethernet (which does work) but i want to be able to use the Rekordbox DJ function so don't particularly want to do it like that.
@Rob > Thanks for the info -- can you please see back to my first post, I need you to check and see if they both appear in the MIDI Window of the Audio MIDI Setup app. Thanks.
The first picture is the MIDI window you mentioned, it only shows 1 deck in it.
@Rob > No, that is the AUDIO window; click Window from the menu and click Show MIDI Studio, that's the MIDI window. Example:
Be sure to scroll around if you have space -- note the position of my scroll bar in that photo is WAY over to the right. A ghost icon indicates that device is not connected.
Only one appears in the MIDI window. I've tried to add device but again, it can't see / recognise that it's there.
@Rob > If you've tried the obvious (swapping the USB cable and port with the other CDJ which is being recognized) and it still doesn't work, it's likely a hardware issue and will require servicing. Here's the global contacts page, you can find your nearest support center there.
OK. Well thank you for your help in trying to resolve it!
@Rob > The other thing you can try before calling support is to try connecting it to another computer just to see if it's recognized.
@Rob > I just tried replicating this problem on 2 different machines and wasn't able to do so. Everything worked just fine.
Try these steps in order:
1) Upgrade to 4.0.7 which was released today
2) Disconnect both CDJs from computer and power them down
3) Restart computer
4) Plug in both CDJs
5) Power them on
6) Launch rekordbox 4.0.7
They should automatically connect without issue. Let us know.
Hi, I've just read your message. Downloaded the new rekordbox this morning. Unfortunately i'm away for a few days so won't be able to try it till next week.
Having said that, i noticed the other day when i plugged in my USB stick it didn't recognise that either until i gave it a gentle wiggle. Are both of those ports connected to the same thing internally?
I'll let you know how i get on with another laptop and the new rekordbox update next week though.
yes, both usb ports on the Nexus sit on the same board
@Rob > Did you get this issue solved? We've released 2 updates to rekordbox since your last report.
