Deactivation error. Error code: 30

I've been trying to get Rekordbox working with on another laptop. I deactivated the account on my original laptop then activated it on the new laptop.

Had major problems getting Rekordbox working on the new laptop even though it was a higher spec. High CPU, audio drop outs even when waveform set to low and latency increased to max and tried everything everyone else has on this forum with similar issues.

I've tried to deactivate the license to move it back to my original laptop but get a Deactivation error. Error code: 30

Any ideas on how i can resolve this issue?

kev sleight 14. April 2016 08:30 Beantwortet

Offizieller Kommentar

For all licensing issues, please file a rekordbox support inquiry here and our team will be happy to assist you.

Pulse 3. November 2016 17:09

Post ist für Kommentare geschlossen.

Datum Stimmen

7 Kommentare

i have the same problem. Can this be solved? gr Mark

Mark Krasenberg 14. Mai 2016 06:03 0 Stimmen

Yes log this with support and they'll sort it out

kev sleight 14. Mai 2016 10:15 0 Stimmen

oke, thks, but can i do it by myself or only with support?

Mark Krasenberg 14. Mai 2016 10:25 0 Stimmen

-1

You need support. You'll have to send them logs and files from your system in order for them to reset your license. They where very quick to respond and fixed it quickly.

kev sleight 14. Mai 2016 10:30 -1 Stimmen

Any solution?

Mariobey 6. Oktober 2016 15:41 0 Stimmen

How do I report the same problem to Pioneer as I also need to deactivate the license on my old laptop and use my new one...

Ian Watson 3. November 2016 16:39 0 Stimmen