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A new firmware version was released. Please download and follow the update instructions carefully. This should address your issue.
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DJM-TOUR1 VU meters
Hello,
Is it normal that the VU-meters on the screen of the DJM-TOUR1 do 'nothing'? You can see the small white arrow next to the VU meter, moving up and down but aren't the LED's supposed to lit up too?
I think the screen view is a bit weird if it is supposed to be like that. It looks like there are VU-meters now, that do no work.
Thank you.
Greetings, Kris
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Hello Mark,
Thanks for your reply. I updated the firmware and I'm running v2.00 now. But it does not change anything concerning the VU-meters. It also does not mention any specific feature update/bug fix specifically for the TOUR1 only the same fixes/updates as for the DJM-900NXS2.
Will there be a fixture update specifically for the TOUR1 too?
Greetings,
Kris
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Could you please shoot a video showing the VU issue? I would like to send this to our product planning department. Unfortunately, I can not test this out myself as I do not personally have a Tour 1 system. Thank you.
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Hello Mark,
here is the requested video. You can see the white pointer going up and down but the 'LEDs' are not lighting up. Is that meant to be like that?
It looks a bit as if the VU-meters are not working now...
https://dl.dropboxusercontent.com/u/2008840/DJMTOUR1.MOV
Greetings,
Kris
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Hello Mark,
Any updates about this topic.
Thank you.
Kris
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I posted this same reply in your other Tour1 thread but I'll post it again here in case other users are also experiencing this issue.
I've passed this along to our product planning team as they're the only ones who can test this. Their work load is pretty intense. Sorry for the delay. I'll post a response as soon as I receive one. Thank you for your patience.
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Hello Mark,
Any news from the Product Planning team? Were they able to replicate the case?
Thank you.
Kris
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Sorry for the delay. I've created a support ticket for this issue but I noticed that the video link no longer works. Please repost the video of the issue so I can send it to our engineering team for analysis. Thank you.
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Kris:
Check Firmware Update 2.01 released on February 14; I think they've addressed the issue, which I called Pioneer DJ on, as well, back in November. Since my TOUR1 is presently boxed up pending a move, I have not run the update to confirm its been addressed, but the update states they've improved RMS metering visibility on the vertical waveform screen.
Bryan
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