I there I have a brand new pioneer xdj-rx2 and tonight in the middle of my set the right hand cue button became stuck and no longer works. No liquid was spilled or anything. There isn't a click noise anymore. What is my options seeing as this is still a new controller. And how long is the warranty? Does the warranty cover this?
Yuck, sorry to hear that @Jeanri. No fun, especially on the first gig out.
If you're within the return period of your retailer, you may try returning it for an exchange. If not, or they won't exchange it for you, please contact Pioneer DJ technical support in your region to arrange for an in-warranty repair (1 year is our standard product warranty).
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What to do when above think happened to my unit during its out of warranty?
I’m gutted 😒
@Kris > Sorry about that - please contact a Pioneer DJ authorized service centre in your region to have your hardware inspected and/or repaired.