Hi, I just updated Rekordbox to 5.3.0 and have now lost ALL my data from my USB's - I have my files on USB (with 1 USB and 1 SD card as backup) - my main files on the laptop are used in Serato - So, after the upgrade I put my Primary USB in and opened up Rekordbox and had the message that the Configuration database was corrupt and did I want to delete - I clicked NO and Rekordbox would not recognise my USB, I tried the secondary and the SD card and all the same. So, on the Secondary USB when connected I clicked yes to remove the config database - this opened up the USB and my files weren't visable, no playlists, no folders, no history - yet I could plug my Primary USb or SD card into my CDJ2000 and everything was there. Long story short but after inserting the Primary and SD cards Rekordbox has managed to work but I have lost ALL my cues, loops, history and playlists! Any ideas where the hell these reside so I can get them back??? I have now started to re-analyse all my tracks in preparation for a gig on Thursday where I need my USBs - any help would be much appreciated. Cheers
It seems there's a few users with this issue, but it's solated, so I'll ask you to please file an inquiry ticket here so our rekordbox support team can gather some additional information to assist you in resolving this issue.
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I have the same problem after updating to recordbox 5.3.0. I had a bacup of my files to the record box on my computer so i deleted all files on my usb and inserted the recordbox files on my usb. I deleted the latest version of the record box (5.3.0) and went back to the old one and everything works as usual. However, I do not have the option to upgrade to a new version of the record box as it erases all my files on my USB.
@Mista Nige > Sorry, I'm trying to clarify -- did you lose the MASTER database or just what had been exported?
@Lasse > Same thing; was it just the export device that had lost the files?
It's the export device that loses files when I upgrade the rekordbox.