I am running Rekordbox 5.4.3 on an MSI Laptop running Windows 10 with a NVidia Graphics processor.
I have always set Rekordbox to use the High Performance NVIDIA processor with the NVIDIA control panel.
Recently after the upgrade to 5.4.3 which also coincided with a NVIDIA driver update I started receiving an unexpected Application error when the software is closed.
Since receiving the error I have updated the Graphics driver again to the latest version and I continue to receive the error message.
When you click on the ok button on the error window it takes me to the file location where there is a DMP file.
Also, if I change the graphics settings back to default I do not receive the error message but the screen changes within Rekordbox are choppy.
I appreciate any help with this.
In that case, please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.
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Have you ensured that all of your MSI accelerators and companion apps are terminated? You should also verify that the graphics driver is from NVIDIA, and not from Microsoft or MSI's update tools.
Yes, I have tried terminating all unnecessary applications like the MSI companion and the NVIDIA Settings Icon from the system tray. No change.
Yes I have only downloaded the Graphics drivers by using the NVIDIA GeForce Experience application. That seems to be their method of keeping their drivers up to date.
Still no change.