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Hey David, sorry to hear that. Can you tell me what is freezing? Is it the software or the player (hardware) itself?
Is it a loss of control of the software? Do the waveforms / music keep going?
Need a bit more detail please, including your system configuration and OS version, as well as the firmware version on the unit, and dj software version.
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This is happening in performance mode. Updated to ver 1.38 and it froze again. Took video footage. Play/pause won’t work. Any function on the xr2 won’t work when it freezes.
Xr2 and laptop freeze
Video would help - can you post to YouTube or a file sharing service and post the link here?
https://m.youtube.com/watch?v=D2d8p7V-I4g
This is exactly the same which happened to mine.
Actual video
@David > That looks like the issue is occurring within rekordbox; if you had pressed the USB button on the RX2, would it respond?
To be honest I didn’t try that button.
In all honesty he rx2 shouldn’t freeze during a mix. Became non responsive. Had to switch the unit off and back in again for it to work.