I have recently had a similar fault displyed on the left deck of my DDJ-800 but was not able to capture it in a photo or video. Can anyone shed some light on whether this is a hardware issue.
Thanks in advance, Rob
This is the second time I'm posting this as the last time a month ago I got no reply/help: On my new DDJ 800's I suddenly encountered a very annoying problem: The right decks Jog Display is just showing a permanent white/static screen. It worked fine the past weeks and I got the DDJ 800's brand new from the store so I can imagine it to be a software issue.
I got the Display to work for a few seconds only for it to turn faulty again into a permanent half white half greyi'sh with weird static lines screen. I'm using the lastest firmware and I have never encountered this issue before. In fact I havent changed anything the last time I used it yesterday. It was just working fine.
Trying to restart the controller immediately shows that static imagine again. The display on the left deck however works fine. Any other functions apart from the display is working fine
Here is a photo of the screen. The controller is only a few weeks old. Never been moved around and just been staying in my bedroom. So basically brand new.
Hey Rob,
Looks like it's probably just a faulty connection. If your retailer has a return policy greater than 30 days, you can try contacting them for an exchange, but if they're unable to do that, I'll have to direct you to contact a Pioneer DJ authorized service centre in your region to have your hardware repaired under warranty.
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