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DDJ1000-srt not working on windows 10

got a new laptop and it seems to not be working. it glows red on top half of the controller. 

 

the old problem was "No Audio Driver", hen after installing the driver it just doesn't do anything

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Are you using an 11th gen Intel CPU?

Did you install the drivers before connecting the USB the first time?

Did you install the drivers using Administrative privileges?

Have you tried opening the DDJ-1000SRT Driver Version Display Utility?

Have you uninstalled / reinstalled the drivers?

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i have a Intel(R) Pentium(R) CPU B950 @ 2.10GHz. idk if thats 11thgen

i installed while it was plugged in. i ran the driver download on admin priv. idk how to open the Driver Version DIsplay Utility. and ive tried reinstalling uninstalling lots of times

 

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the Hotcute/roll/slicer/sample all work with lights as you press them. but the 4 beat loop doesnt answer and slip/quantize doesnt answer. everything above the jog wheel pretty much

 

edit: The controller was on 'Standby mode' and i turned it off. still nothing though. 

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Well... that CPU doesn't meet the minimum requirements of Serato DJ Pro, which is an Intel Core i series processor. (Pentium class CPUs are below that.)

Until you're on a computer that meets the requirements, I can't assist with any other issue. Sorry!

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I've now have a macOS Big Sur 11.2.2 and im having the same problem

 

Its saying No Audio Driver on the left jog and

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I also tried Finder > Applications > Pioneer, but pioneer doesnt have a folder. 

 

I went into Privacy and approved the block. it use to say No Audio Driver on both wheels, now only the left one. and the right one says serato 

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