No sound from XDJ-XZ using Rekordbox 6.5.1 with MacOS Big Sur 11.3.1

I have followed everything I've found including:

• Update controller firmare to latest version.
• Reinstalled drivers from XDJ-XZ_M_3.0.0.dmg, using procedure from Pioneer's website.

I've done the above more than I can count.  The controller works fine in stand-alone mode, which would be fine if that supported all my needed features, especially Tidal integration.

I "think" it used to work with Mojave.  I'm beyond frustrated, both with the problem and Pioneer's p**s poor support and documentation.  I really don't think that a $2500 msrp controller should perform this way.