4.2.6 beta - still no dvs fix???

Hi,

Several people has reported an unsteady behavior of the DVS almost 2 months ago. The response was that "someone is looking into it"...

My question is - how long we will need to wait until we can fully use our software worth more than $230 ?

Honestly I have been hoping that it will get fixed in some near future but according to the 4.2.6 release notes, there was nothing done what is very disappointing and means another months of waiting...

BTW. The rekordbox is still the only dj app, which doesn't support the Ableton Link. While your coders were working 2 months on a minor issues like a disappearing shortcut for Explorer, other companies were able to port the Link even to not supported operating systems....

:-(

Marek January 18, 2017 11:28

Official comment

Sorry, but we don't have that information available internally, never mind for public consumption. We certainly take all feedback into consideration and weigh its importance, but some issues take more time and resources and may not fit into the works for subsequent updates, so they get delayed. The list of fixes and requests is long, but our rekordbox team has been very good about releasing updates on a fairly regular basis.

Pulse January 18, 2017 18:14

Post is closed for comments.

Date Votes

5 comments

I really would like to know who from Pioneer define priorities tfor solving tickets, because the public beta 4.2.6 has only very basic and no important things fixed and we still waiting for the important things be solved, like my ticket below,

https://forums.pioneerdj.com/hc/en-us/requests/22489

sbherculano January 18, 2017 14:30 0 votes

@Sergio > I just looked into your ticket and the issue is on the internal tracking for update. Thanks for your patience.

Pulse January 18, 2017 18:15 0 votes

Dear Pulse,

Thanks for your answer I believe you are trying to do the best but I want to provide a feedback to Pioneer CRM.

I don't need to know about how Pioneer manage the issues they receive, this is really not on my own, I am just expressing my feeling about bad support I am receiving after expending US$ 3000 in a new controller.

Look the posts below, you have serious problems with DDJ-RZX and a lot of unhappy customers, my main questions is what are you thinking to do about that ?

https://forums.pioneerdj.com/hc/en-us/community/posts/115000157806-DDJ-RZX-Beat-Matching-Issue?page=1#community_comment_115000206606

https://forums.pioneerdj.com/hc/en-us/community/posts/208959803-DDJ-RZX-review-and-feedback-for-Pioneer?page=1#community_comment_115000206526

Nobody is happy after put so much money in a equipment and have a lot of issues, a lot of people is considering to return their controllers back.

This is the worst thing that can happen for a reputation of an company in my point of view.

Sérgio

sbherculano January 19, 2017 13:51 0 votes

you mean cracking sound while dvs vinyl ?

https://www.dropbox.com/s/jw7saz1tl72bag0/IMG_8326.MOV?dl=0

djstaas January 22, 2017 15:11 0 votes