Rekordbox 4.2.6 problems still not fixed

Hello josejayan13,

Do you have a laptop with two video cards? (Maybe an Intel and Nvidea cards...). If it's your case, this threads can be help you:

https://forums.pioneerdj.com/hc/en-us/community/posts/205204653-Rekordbox-Display-error

https://forums.pioneerdj.com/hc/en-us/community/posts/115000159706--Solved-Rekordbox-DJ-does-not-work-problem-XDJ-and-Rekordbox-DJ-?page=1#community_comment_115000168103

I hate the ridiculous response from Pioneer people, and they always give the wrong answer. I fought with the same problem for months before someone (not from Pioneer) finally responded.

Pablo has it right...

My graphics card is Nvidia... yours may be similar. Go to the Nvidia control panel -> 3d (configuration) -> add rekordbox program and select high performance nvidia procesor.

Every time you update RekordBox, you have to reassign the graphics card to high performance mode.

Rob McKerlie It worked thanks.

no news, for the problem of fluctuation bpm with dvs?

We're not giving the wrong information, it's just difficult to have details for every possible configuration of software and drivers.

@Zazadj > I'm at a Pioneer DJ meeting today and I'll bring this up.

Thanks, look from you, maybe something is also moving to native S9 for RB.

Hey Pulse... I am actually suggesting that you ARE giving the wrong information, or at least very incomplete information. I realize you guys are busy and trying to help... so instead of giving the generically useless suggestion of "update your drivers", you should suggest to "update your drivers" AND "check that RB is associated with the accelerated graphics card especially if using NVidia cards".

I spent months frustrated by RB and embarrassed at my club when RB could not even display things correctly. This is a known problem and a known solution. Please add the graphics card information to your generic response, and I think you will help people a lot faster.

Good morning Pulse, he had news from the meeting with pioneer for the fluctuation problem

@Rob > As previously stated - it's impossible for us to provide information for every possible configuration. Am I supposed to then say "Oh, and if you're using Intel graphics accelerator software, disable this checkbox. But if you're using an AMD graphics card with an 8000-series chip, you need to enable the flux capacitor."?? We learn as we go, and we certainly try to add those nuances to our documentation, but to recall every detail every time a user comes and asks about an issue and doesn't provide any specifics is certainly time consuming.

@Zazadj > Nothing yet, sorry.