Official comment
Could you check the followings?
In case no equipment is connected or equipment other than Pioneer DJ products is connected:
Check the following two settings.
・Open [Preferences] > [Audio] > [Audio] and check if a computer built-in speaker is selected.
・Open [Preferences] > [Audio] > [Mixer Mode] and check if "Internal" is selected.
In case a Pioneer DJ product is connected:
・Open [Preferences] > [Audio] > [Input channels] > [Input Record]. Check if the channel of the connected Pioneer DJ product is selected correctly.
→If you use DJM, DDJ-SZ, DDJ-RZ, DDJ-RZX as external equipment, click the [Setting Utility] button to open the Setting Utility window. Select the [MIXER OUTPUT] tub and select mixer audio output for each channel.
・Check if the volume of recording is zero or not.
Adjust the volume by turning the level knob while checking the level meters.

・Check if the disk has enough space to save the recorded files.
・Check if destination of the recorded files is correctly selected.
Open [Preferences] > [Controller] > [Recordings] > [Recordings] and check [Location of Files].