DDJ- RX ASIO "Error While Opening" in Rekordbox

Redid my laptop and when I open Rekordbox and select my DDJ-RX ASIO driver in settings I get an "Error While Opening" dialog box and then it freezes for a few seconds and defaults to "No Audio Device." I can use the RX using the Windows sound selection but not ASIO. I've already uninstalled and reinstalled the driver package, made sure the firmware is current, and set my default sound card as my Realtek. Any ideas?

SRO January 07, 2018 01:20 Answered

Official comment

Try following the instructions here.

Pulse January 08, 2018 04:38

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Date Votes

9 comments

I followed the directions on the link. Unfortunately, it didn't solve the issue. Any ideas?

SRO January 09, 2018 01:55 0 votes

Which version & build of Windows are you running?

Pulse January 11, 2018 01:38 0 votes

See attached.

SRO January 11, 2018 02:09 0 votes

Have you tried over-installing the drivers?

Pulse January 17, 2018 00:51 0 votes

Yes that has been tried. No luck

SRO January 17, 2018 04:52 0 votes

Sorry to hear that, please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue. Thanks!

Pulse January 17, 2018 05:40 0 votes

I could use some feedback here, same exact issue

andrew ensley March 24, 2021 10:56 0 votes

@andrew > Per above; please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.

Pulse March 25, 2021 16:56 0 votes