Have a feature request or suggestion? Post your idea here!

Post

4 followers Follow
0
Avatar

CDJ 850 - Browse knob issue

Hi! 

One of my CDJ-850 has an issue with the knob used to browse through tracks.

Basically it skips a few tracks and it takes me 3-4 tries before being able to select the track I want. 

Both CDJs have the same firmware.

Would anybody know how to fix this issue?

 

Cheers!

Nicolas

Nicolas Herzog Answered

Official comment

Avatar

Sorry, I somehow missed the response from the engineers on the ticket -- they need to know a bit more information and would therefore ask if you could please file an inquiry ticket here so we can gather some additional information to assist you in resolving this issue. Thanks!

Pulse
Comment actions Permalink

Post is closed for comments.

7 comments

1
Avatar

I have created a ticket, once i hear from the engineers i will relay their answer.

Jay 1 vote
Comment actions Permalink
0
Avatar

Sorry, I don't know why there hasn't been an update on this -- I've asked the product team for additional information. Thanks for your patience.

Pulse 0 votes
Comment actions Permalink