Hy Guys, I'am still waiting for help or an anwser for my xdj rx 2 problem. I emaild my bug via the website two times but did not receive any reaction or help. Anyone else having the same problem? I posted my quantize bug in this forum aswell but no reactions so far that's helping me with this problem. In the manual of the xdj rx 2 says that echo and spiral have quantize automatically on in beat effects. On the gear itself it does not. It's not activaded and it can't be activaded. (turing red when you turn the knob it's on and activaded). So what am I missing here? The manual is wrong? Please wacht the video i made. Thanks for anyhelp from anywhere.
Hello All,
XDJ-RX2 engineers found the issue you kindly reported are bugs and will fix them in a future update.
Thank you for your kind patience until any update is made.
Best regards,
CRM, Pioneer DJ
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I'm not sure which system you used, but it wasn't ours (Pioneer DJ), was it one of the regional websites? I can't see any tickets under your email / username.
We are currently investigating the quantize status, but don't have a timeline for a fix at the moment.
Thank you for the quick reply. I used the link below to send my problem and question to Pioneer DJ.
https://www.pioneerdj.com/nl-nl/support/contact/netherlands/
I use window 10 and used my emailadres mail@richardrodermond.nl. (private)
Great to hear that the quantize situation is investigated by Pioneer. I am currently working on the xdk-rx2 so for me very important to get some help or a firmware update if possible to work without the problem in my dj sets.
Thank you very much. Kind regards.
@Richard > Yeah, that contact would have taken you directly to their regional website as opposed to our ticket system, I don't see anything with your email address in our tickets. If they respond, fantastic - if not, I apologize on their behalf. We should have some information soon, but I don't have a timeline for any updates.