This has been raised before, but thread was closed after no-one responded to Pulse's request for more info, which more than happy to give if it will help resolve this issue.
Issue is the same. On doing a sync/transfer from my MacBook Pro to USB (Sandisk Extreme 3.00 - 64gb), on a number of tracks, the cue points do not transfer over. Equally sometimes the waveforms also do not transfer over. Using my collection as an example, out of c.800 tracks, about 16 have lost all cue points during transfer (they're still in the main collection in Rekordbox).
Settings wise, I have auto sync setup for device and "including cue points" checked - I do all my prep on the CDJ2000 nexus linked by LAN to Rekordbox, so cue points on the CDJ instantly appear in Rekordbox, and then I want them to sync to USB. I also typically sync my entire collection to USB, rather than selected playlists (although have experimented with just syncing playlists to see if the issue is still present). I get exactly the same when using another identical USB stick. I'm running v.2.23 of Rekordbox and Mavericks on my 2013 MacBook Pro. Have also tried rebooting my mac.
It's clearly a very small % of tracks this issue applies to, but makes you nervous thinking that you've just prepped a playlist from your collection to export to play out live, but some information might be missing. Waveforms I could live without, but missing cue points might throw me a bit on a couple of tracks.
I’ve tried the following things to isolate the issue:
2. Deleted ALL TRACKS and PLAYLISTS on the USB and just synced the playlist for tonight - 51 tracks. Out of the 2 tracks that were previously missing information, 1 now has the waveform restored, but the other is still missing the CUE POINTS. Furthermore, a completely new track is now missing CUE POINTS.
3. As above, but with full format of USB. Exactly same result as per without formatting, although much quicker transfer time!?
Why is this happening - both tracks definitely have cue points when in RekordBox, and when playing via LAN, but not on transfer. At the moment, the only thing appears to be to manually add back in the Cue Points on the Device, which seems crazy.
Welcome any thoughts, and happy to provide further info.
Post is closed for comments.
This has been brought up before, and has persisted over several releases. I see this happen most often with one of the hotcues missing on about 5% of a playlist. The work-around I am currently using is to export the tracks and/or playlist twice. The second time goes really fast, and having one cue missing after that is pretty rare.
Thanks for response - yeah, I did see a couple of other posts on it, but nothing recent, so wondered if it had been solved. Obviously not!
Sorry to be thick, but what you mean by export twice? I'm currently doing a full sync of my whole collection (after I'd formatted one of the USB sticks above), which will take a while, but then after that, are you suggesting just synchronise ("export") again from the device in Rekordbox - yes, that would be quick, almost instant, but does that solve the problem?
In my workflow, I'm exporting playlists to USB, usually one at a time, using the right-click on the playlist title, and selecting whichever USB I have docked, and then do it again after it finished the first time.
In theory, it does not fix the problem, but I've not yet experienced a missing cue point unless I forget to do it twice (which happens more often than I'd like to admit, lol.) I'd expect about 2 tracks will be screwed up in a 30 track set.
Interesting. I've only ever relied on the automatic synchronization when I've transferred to USB, and never manually exported an individual playlist in that way. As soon as it's finished (1hr later = 5%!!), I'll give that a go.
I suppose you're also saying that should go one playlist at a time, rather than one folder containing, say, 5 different playlists. Guess you can check on the device which tracks are missing CUE or not and target a playlist accordingly.
Is the issue with missing waveforms also solved this way, although this is less of a biggie, as nowhere I play has nexus CDJs.
Thanks - appreciate your responses :-)
I've never tried to sync the whole thing, I usually have specific thumb drives for events or groups of events, so I can't tell you if syncing it twice would work, you'll just have to try it and get back to the forum. My guess is it would do the trick, because it sounds like syncing and exporting have something in common.
I'll post back as soon it's finished the full collection sync, and I can try what you suggest
Further update - Doing as pope suggested (exporting single playlists twice, effectively writing over the first export) didn't work - the tracks in question stubbornly refused to copy over their cue points from Rekordbox. What did sync to the USB though was text I added to the comments field in Rekordbox, so I wonder if something is corrupted in the underlying analysis file? I tried re-analysing the tracks, but made no difference. A full sync of the collection to a freshly formatted USB also showed same tracks as still missing cue point information.
For purposes of knowing I have everything on the USB that I need for tonight, I manually added in cuepoints and loops to the 2 tracks that are missing information. I have used Rekord Buddy in the past to sync to Traktor (if a venue's decks are so crappy that I'd rather use an old controller), but never caused an issue before.
For moment, now I have a list of the tracks that don't sync cue points, so I can see if that list changes over time. If Pioneer want to have a look at these tracks and see if they can see what the issue is, I'd be happy to share them with you.
Confused...
Sly - can you take a look at this video.
I'm having the same problem. But my issue is coming from Rekordbuddy back to Rekordbox (and not from CDJ2000)
I've sent the video to Pioneer help - but they say it's a Rekordbuddy issue (it's not, as it works fine in Rekordbox 2.0.7, which I've had to roll back to)
https://www.youtube.com/watch?v=6QuvyIUg918
The issue for me, is if the first Hot Cue is on the first grid point, then the cue points don't export.
If you can confirm you have the same issue, then I have some more ammunition to go back to Pioneer support and get them to fix this damn annoying bug !!
Hi Richard, just watched your video. I looked at the tracks where I have the issue with missing cue points, and I couldn't see the pattern that you do. Some of the tracks in question would never have been anywhere near Traktor, so can't think the issue is related. I only, and very occasionally, use Rekord Buddy to go from RekordBox to Traktor, not the other way round.
I'm starting to think the issue might be with the file itself. I've deleted all CPs in RekordBox, and then added them back in, but when sync to USB, they disappear. Even where I manually add back the missing cue points to the USB, using the CDJ, when I subsequently sync to RekordBox, I lose them again..
Would love it if I could share one of my music files with Pioneer, or someone else, to see if they have the same issue.
Also having this problem. Mine is the same as SLY MASI.
When i look at my playlist within Rekordbox everything is perfect for cue points - as soon as i export to USB many are missing cue points. No pattern.
This needs to be solved!
I'm still having same problem. I would like someone from Pioneer to offer to look at a couple of the tracks in question, to see if they can replicate the issue, and then hopefully resolve it. It's REALLY annoying!
@SLY > Please post one of the tracks and I'll take a look.
Thanks, Pulse - appreciate that.
All my tracks are AIFF, so 50 odd mb each.. How's the best way to upload? I can put them on my dropbox account, and post a link, but not sure about forum rules about sharing files in that way. Let me know what works for you