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[CLOSED] Rekordbox 3.0 crashing, "Unexpected Application Error"

 

1) Operating System: Windows 8.1 Pro

2) OS Type: 64bit

3) rekordbox version: 3.0 2369.3280

4) Using LINK: N/A

4a) LINK Connection method: N/A

4b) Using with CDJs: N/A

5) Hard drive / Flash drive / SD card file system: N/A

5a) Does the device have multiple partitions: N/A

5b) If it's a flash drive, is it a U3 device: N/A

5c) With what utility did you format the device: N/A

6) Have you scanned your files for errors: Yes

7) Have you scanned your drive for errors: Yes

8) Is rekordbox crashing at all: Yes

8a) If crashing, is it resulting in: An Error Message

8b) If not crashing, are there any error messages: Yes

9) Are you able to repeat / reproduce the problem: Yes

9a) If yes, can you do it consistently: Yes

10) Does the problem occur with one specific song: No

10a) If yes, please post a link to it: N/A

11) Any other notes regarding your setup only: N/A

12) Provide as much detail of the issue here

Rekordbox loads and begins analyzing tracks. It will get through 2-50 before the error message, "Unexpected application error" appears and stops the program. I have tried changing the analysis mode from standard to performance as well as prioritizing the software in Task Manager. It makes no difference.

CPU - Intel Core i7 3520M @ 2.90GHz

RAM - 8.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)

 

 

Mitchell Iz

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Can you please post the crash report from:

C:\Users[user name]\AppData\Roaming\Pioneer\rekordbox\Crashes

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@Darragh > Please start your own thread; you can see the troubleshooting tips here and if none resolve your issue, post the info as requested from the bottom of that page. DO NOT include dump files or error logs unless requested.

@Mitchell > Thanks, I'll pass that along to the engineers.

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