Holy crap. I think you got the worst of the worst brother. Even though mines are not perfect by any means I can't reproduce most of your issues. I even hammered my hot cues this morning and couldn't get it to freeze. I actually can't get it to play continuously even though is set to in the utility menu. If I return them I get charged 20% restocking fee so there I loose a bunch plus shipping them back. I can only imagine what all this does to their resale value. On the bright side I'm playing the lotto tomorrow, if I win ill post a video of me smashing them with a sledge hammer and torching them. Lol. :-$