I have recent threads that were suddenly ended without giving anyone else a chance to help. I have a mint condition 11 month old CDJ 2000 nexus with very little use that no longer works because its giving a "communication error code". I was told they were going to talk with the engineers BUT after asking which Pioneer telephone number should I call for help they close the thread.
These don't seem like people that want to help but instead they are just smart asses. I get better help at other forums online than I do here at Pioneer. Lots of my friends & associates tell me about pioneer deleting their threads in the past or just shutting them down when they no longer want to deal with it and now I see what they are talking about. They get the last word on your thread and then "close" & "Lock" the thread so they don't have to talk to you anymore BUT more importantly no one else on the forums can help solve your issue either. Chump move.
You can close, lock & delete any thread here but you can stop the damage happening on other DJ forums online or in the real world at large event and night clubs. I spent about $20,000 on Pioneer gear just in the last year and when my 11 month old CDJ 2000 Nexus stopped working I had to go buy one of the new XDJ 1000 decks to get me by with some of my gigs and you don't even want me started ranting about that that XDJ 1000 piece of crap. Its cheap, dinky & just generally..... crappy. The touchscreen is the only good part about it.
So I came to get help on these forums about one of Pioneer's Flagship DJ product and I got little help before my threads was "closed" & "Locked".
Not only do I run an online marketing company (you know, advertising) but I'm networked with many of the owners of the night clubs in some of the biggest cities in the Southern United States including Houston (4th largest city in America), Dallas, Atlanta, Orlando, etc. I talked many of these club owners into buying Pioneer DJ gear when they already had a different setup. It sad really. So go ahead and close this thread too because all you are doing is forcing us to go elsewhere for help on your product.
I'm taking this message everywhere else until I get the resolution. I think I deserve it for being a loyal customer AND evangelist for pioneer and all the money I have spent on pioneer gear. If you don't close, delete or lock the thread don't come back with more smart fellow comments. Just come back with something that can help resolve the problem...or maybe give someone on these forums a chance to help. The End.
