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[SOLVED] Can anyone help my XDJ-RX keeps freezing on me?

I have recently purchased the XDJ-RX, i am currently having a few issues. i was using it in the night club i work in and after about an hour of using it with my macbook pro, the xdj-rx wouldn't let me load any tracks to the decks. it flashed up on my macbook <<Track Loading Error - Loading is currently unavailable for the specified device>> after this came up it wouldn't let me do anything else i had to turn the xdj-rx off and off again to get it back working and this happened a few times during the night so as you can imagine i wasn't to pleases and neither were the club owners

is there anything that can sort this issue

cheers joe.

Joe garvey

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1) Are you running the newest firmware on the RX?

2) Are you running the latest version of rekordbox?

3) Did you ensure that your wifi was turned OFF when the error occurred?

4) Did the same error occur each time you tried to load one specific track or were you able to load that same track later?

Pulse 0 votes
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After I posted this I realised there was a firmware update so I have updated the firmware and all seems to working perfect now, did not freeze or glitch at all last night. 

 

Joe garvey 0 votes
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Awesome - thanks for reporting back! I'm going to mark this ticket as solved, should you need further assistance with this issue, please post a new topic and link back here for reference.

Pulse 0 votes
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