If you are experiencing a freeze issue with the R1, please answer the following questions:
・XDJ-R1
Firmware version
V 1.12
・Remotebox connected or not?
No
→ If connected, type of iDevice, iOS version and Remotebox version
No divices conected. Just audio cable from pc to controler. No usb cable
・Where was your track when R1 froze or crashed? In CD or USB?
Usb
・Which did you operate immediately before freeze or crash? XDJ-R1 or iDevice?
Usb xdj r1
・Did you play the tracks in a USB device?
→ If your answer is “Yes”, we need the following information.
Yes
- Are the tracks analyzed by Rekordbox or not?
Yes
- What model of USB device did you use?
16gb macer usb.
- When you exported the tracks in your computer to a USB device, did you use an Apple product or other products than Apple?
All same computer and its windows 8.1
→ If you used an Apple product, what is the version of the device (Mac, iPad, etc.) and OS version?
-Did the freeze and crash occur with a specific USB device?
Any usb device
Or does it occur with multiple USB devices?
Yes
Please help me. Hard to hire equipment the hole time. Its getting very expensive
