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Rekordbox (Win) Crashes when Connecting to Rekordbox (Android) (Including Info Req. for Support)

0 - Yes, I read the Read Me First thread.

1 - Operating System - Windows 10.

2 - OS Type - 64bit

3 - Tried on both of the two most recent releases of rekordbox (Windows), 4.03 and 4.04.

5 - Source hard drive is the SSD installed in my laptop (NFTS)

7 - Yes, I've scanned files and drive for errors.

8 - YES, rekordbox (Windows) is crashing.  Each crash results in an error message and crash log.

9 - Yes, each time I initialize a connection of rekordbox (Android) with rekordbox (Windows), rekordbox (Windows) crashes.

11 - The phone that I have rekordbox (Android) installed on is a Samsung Galaxy Note 5.

12 - Detail:  I have been using rekordbox (Windows and Android) since rekordbox 4.0 was released.  I have installed each rekordbox (Windows and Android) update that has been released.  Until yesterday, I did not had any serious problems connecting the Windows and Android apps.  I typically connect them every 4 or 5 days to update my Windows collection with tracks that I've prepared in the Android app.  Beginning about 1 week ago, I noticed that "color" information I added to tracks in the Android app was not being reflected in the Windows app after updating my Windows collection (although memory cue points were still being reflected).  That problem continued throughout the week.  Yesterday, when I tried to connect the Windows and Android apps, the connection was in the initialization process when an unexpected error popup message was issued, followed by the Windows app closing and a DMP file being created.  So far I have tried the following to fix the problem, but I continue to get the same error message - Uninstall and reinstall Android app; Uninstall and reinstall current version (4.04) of Windows app; Uninstall Windows app 4.04 and reinstall Windows app 4.03. 

I rely heavily on the ability to prepare music on my mobile device using the Android app, so any help would be MUCH appreciated.  If there is any additional information you need from me, please let me know.  Thanks!!!

 

 

Omni.prizM

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