@Kevin > Is it on the unit itself or when used in conjunction with software?
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Jog Wheel / Platter Problem on XDJ-RX
Hi.
I purchased XDJ-RX back in July, mainly using in the studio and couple gigs.
However, recently (like two days ago) Deck 2 (the deck on the right) jog wheel and the platter stopped working.
I am unable to search through using platter, scratch function on vinyl mode does not work, nor bpm control using jog wheel.
My deck 1 is just fine by the way. (I recently did not have any gigs, mainly used in the studio)
I want to ship this to the factory to get that checked out and repaired, how can i do that? or is there any easy way I can fix this problems?
Thanks!
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I’m having a similar problem with my XDJ-RX but only the platter doesn’t work on both decks.
I have a link below for a visual of what’s going on with my decks.
I’ve had this controller for about a year and a half and have never had a problem until now.
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@Allen > Try moving the unit to a different electrical circuit and check that your unit firmware is up to date.
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