Rekordbox freezing, impossible to use

I got myself a xdl-1000's and nexus 2000 mixer 3 weeks ago and i have still not been able to use, as rekord box keeps freezing up i can probally make a command every 4-5 mins minimum,it does not scroll or do anything.
I have tried rekordbox on:
1)PC_sandybridge i7-12gb Ram - win 7 x64
2)Laptop_i5-6gb Ram-win 8 x64
3)Laptop_i3-4gb Ram-win 7 x64

I have already analysed my tunes Mainley MP3 and some wav about 1700.
all was fine on my pc for a day, then it froze up/with this extreame lag, althgough on my laptops it has froze up soon after i analysed, none of my tracks are corrupted.
cant say much more than this exept i have the latest version and i was not linking or using anything else just rekordbox and tracks from my samsung external drive USB 3.0 , to get ready for sending to usb later down the line.

3 weeks a lot of money and still not able to use,help much appreciated, although iam shocked at this outcome so far.

Thanks.

Jason Gray August 11, 2015 20:55

Post is closed for comments.

Date Votes

3 comments

sorry to hear this jason, i hope one of the mods can help you fix this - i've never heard of anything quite so bad before. i had a weird freezing on my mac when version 3 just came out and they found a fix for it. the engineers in japan actually went out and bought the same mac as me to get to the bottom of the issue. it still blows me away a year later that they did that (it was the top of the range one too!).

Not that this really helps you but hopefully you will be optimistic of a fix. you've just spent a load of cash and deserve it to work!

Phil August 11, 2015 21:19 0 votes

Thanks for the confidence boost, guess it will get solved in the end, iam currently going over all possible solution, i have just changed my settings over to external hard drive in my rekordbox settings i did not realise was their, although not the cause as my issues still persist.

Phil presuming i will need to conatct support, or do they communicate via the forum ?

Again thanks for the Reply.

Jason Gray August 12, 2015 08:07 0 votes

yes, they communicate with us via this forum. the two mods, pulse and djjay are in here pretty regularly and are good at helping out, as are other users.

i'm clueless when it comes to PCs otherwise i'd have tried to help you. all i can say is that this is not something i've ever heard of before and is very weird to be affecting 3 PCs. i hope you get it fixed quickly!

Phil August 12, 2015 13:07 0 votes