Make sure you're in vinyl mode and not cdj mode.

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Just bought my SX2 2 months ago and when I started using it on Rekordbox my JOG wheels became non responsive. Where it shows the BPM when the track is playing, it isn't blue any more like it was.
This could have been my fault from thinking I was clicked into the search box, then typing and i hit all the keyboard ques. lol BUT I've restored everything to factory settings and it's still not working.
HELP! :)
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Make sure you're in vinyl mode and not cdj mode.

It is on.
When the deck is in vinyl mode, the rekordbox GUI deck will look like this:
When the deck is in CDJ mode, the rekordbox GUI deck will look like this: