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Sorry to hear about these issues. Could I please direct you to file a support inquiry here?
Our rekordbox team will be happy to assist you.
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I have problem with Rekordbox
Hi.
I have purchased the Performance mode in Rekordbox but i have problem with it while i am perform. On Friday i had a birthday party that i was performing live with rekordbox it freeze and the sound went off and everyone was looking at me.
I felt like shit when that happened, i paid $200 US and i am not happy with this problem.
I did everything what Pioneer suggested but happened again last Friday night.
Could you please help me with this problem.
Kind Regards
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my advice is . check your minimum requirement of ur laptop .. I had this problem and the only thing that cured me was an Alienware intel i7 6700HQ 2.6ghz 16GB RAM HD 500GB (SSD) + 250GB M.2 SSD for WIN 10 Pro .+ set ur ASIO to 18ms letancy . with this kind of requirement, u will get a rock steady performance . So if u want to use rekodbox dj make sure have a at least 600 to 1k USD range pricing laptop Good luck .
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