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Problema

Io ho il ddj-rz e dopo aver scaricato l'ultima versione di rekordbox mi dice che il driver è vecchio e va aggiornato altrimenti l'audio non esce dalle casse. Ho aggiornato il driver come mi ha detto rekordbox ma l'audio non esce lo stesso e il computer dice errore di driver. Precisamente il computer non riconosce la firma del driver!!! Aiutatemi per favore. Grazie. Ho provato anche su un altro computer e fa lo stesso. Credo il problema riguardi la Pioneer!!

Michele Damiani Answered

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Hello Michele,

This issue can be solved by Windows update to the latest version. It seems that you have not updated Windows for more than one year.
Because of the change of the company name from Pioneer to Pioneer DJ, newer drivers released after the launch of Pioneer DJ has different signature from the one before the name change.

Please update Windows and try installing the driver.

With kind regards,

CRM, Pioneer DJ

Keiko
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Ho fatto tutti gli aggiornamenti di Windows, reinstallato i driver ma il problema persiste!! Attendo una risposta grazie...

Michele Damiani 0 votes
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Hello Michele,

Will you please create an inquiry from the page below?

https://rekordbox.com/en/support/inquiry.php

Engineers would like to have more detailed information about your computer spec and others so that it is much easier to directly communicate with you in the inquiry program.

Thank you very much for your kind cooperation in advance.

Best regards,

CRM, Pioneer DJ

 

Keiko 0 votes
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