Traktor/Serato Support

Welcome to the 21st Century, welcome to the world of greed, it's all about the money.

Since they got their own software, they give a damn for everything else. Won't happen that the NXS2 stuff will ever support either Traktor or Serato.

Also won't happen that they release drivers for non RB stuff, or update their freaking support site with the newest drivers because ... "hey drivers come packed with the installation of RB software, if you use something else than RB software ... well ..."

a dissapointed customer

UPDATE YOUR FREAKING SUPPORT SITE!

WE AS SERATO/TRAKTOR USERS DESERVE 64BIT DRIVERS ASWELL!

Let's all step back, take a deep breath and rationally think/discuss this without resorting to ALL CAPS or allegations that have absolutely no evidence to support. Allow me to enlighten you all on a couple things that you have either overlooked or were not aware.

Third Party Support Takes Time. This is the reality for any company looking to enable third-parties to implement their hardware. What this means is that is takes  collaboration on a part of both Pioneer and Native Instruments/Serato. You point the finger of blame at Pioneer for "attacking" the market. In truth, it requires a "give and take" by both companies. It goes without saying that this may be a bit more difficult now that Pioneer has their own dedicated DJ software. However, that's mere speculation on my part. Please provide some hard-evidence that clearly states that Pioneer is, for lack of a better word, cockblocking Native Instruments from implementing Traktor HID protocol with the CDJ-NXS2.

Research Your Investments. The NXS2 system you purchased essentially totals the price of a used automobile. A smart consumer would practice due-diligence prior to dropping such a large sum of money in one sitting. Prior to making the investment, did you actually take the time to find out if the new NXS2 was Traktor/HID ready, or did you simply assume that it was? Did you read within the PR releases by Pioneer or on retail website that the NXS2 products that the system was Traktor-ready? If so, let's see it.

Additionally, given the rather lengthy life-span between the NXS1 and the NXS2, a lot has changed in the DJ consumer market. To assume a mk2 product "must" have something because the mk1 product did is not a fiscally sound assumption. It's analogous to assuming the iPhone 7 will have all of the features of the original iPhone just because it's an iPhone, despite the two being significantly different in the age spectrum.

While we're on the subject, let's talk about the HID system with a Pioneer setup. Prior to upgrading my system, I had an DJM-NXS paired with XDJ1000s running in HID. Unfortunately, there's a nasty bug that has yet to be corrected in Traktor that causes the audio card to cease functioning–meaning there's no longer sound output. It's a bug that occurs random and without warning–it's all over the Native Instruments forum. It simply goes to show that no company or implementation of third party integration is without issues or flaws.

Windows 64bit drivers are available on the Pioneer support site for the majority of their hardware as-of August 2016. Again, when investing a large sum of money it's best practice to do you research and document facts, pros and cons rather than foolishly diving in with a credit card ready for swiping.

So let's sum this all up:

Traktor/Serato HID implementation requires a collaboration by Pioneer with Native Instruments and/or Serato.

The NXS2 was never advertised as being Traktor 2 ready.

If you plan on spending a shit-load of money on something, learn everything you can about it prior to purchasing it–call the company, search the web, ask forum members or others who have already purchased the gear in question. Should you neglect to do any research prior to purchasing, who then is really to blame when it turns out that what your purchased is not what you expected?

Cheers.

Well, I've been using RB for 7 years and not having traktor/serato isn't affecting me directly. I don't use a computer while mixing, just an SD card. However, others do and it is very difficult to play B2B sets with people who do. Right now the NXS1 is superior to NXS2 due to this feature that is absent. I did a lot of research before i bought them. I had the original 2000's & DJM900NXS so I never owned the NXS1 2000's but i have been playing on them in clubs for 3-4 years. It was time for the upgrade, so i got the newest thing. Which makes sense because they should be the standard for the next 5 years. But they will not be standard until this feature is added. If they can make the Original DJM900 traktor/serato certified than there shouldn't be much of an issue in doing it again 6 years later. For being the market leader this is poor business and yes it feels like they are cornering the market where it doesn't need to be cornered. Don't get me wrong, I love new Pioneer products but in a club atmosphere they are not superior to the NXS1 products; so I would still recommend not to buy them until support is provided. I just feel there should be more support. There shouldn't be reason to use and external audio card with the new mixer. 

ALL CAPS WHERE USED BY ME SO MAYBE PIONEER WILL ACTUALLY SEE IT AND PAY MORE ATTENTION WHEN SOMEONE RECOMMENDS NOT TO BUY THEM.

Home use they are great and I personally love them. For club/festival/event use (the best place for them) the NXS1 is superior. 

@lostnthesound

Yup, I was a bit in a rage when I was writing my thread. So sorry for the caps, but I'm really pissed.

Ok, here we go. Let's start with

Windows 64bit: I'm checking the support site regulary since I really need those 64 bit drivers for my DJM-S9. The drivers aren't available on their support site. You can get most of them with the installation of Recordbox (not in the zipfile, you have to install the software to get the drivers for let's say DJM 850).

Maybe I use a different site. You say they are available since august, can you give me a link to DJM-S9 64 bit windows drivers?

Reseach your investment: I did, but all I got was a bunch of bling bling videos saying this mixer is best in the world, it can do everything you want, your life gets better with that mixer ... but nowhere it was advertised as "not 64bit compatible".

Mixer got 2 soundcards, I can't use them with Cubase/Ableton/Wavelab (problably other programms to). So I have to use my onboard soundcard.

Don't get me wrong, I really like the hardware, the cross- and normalfaders are awesome, I like it's sound and scratching make a lot of fun with it.

Third Party Support Takes Time: Now this is the funny part. My S9 is Serato only, but there's a video of DJ Q-Bert using the mixer with Traktor. He said that one of his friends "cracked" the software so it's Traktor usable. It doesn't require lot of effort to make them compatible. It's probably just a bit of code. But it's a business and money's rolling from one company to another. Is it good for the customers? NO!

https://forums.pioneerdj.com/hc/en-us/community/posts/205385813-DJM-S9-with-Traktor

Overall for me it's a really bad experience. I step away from all Pio products in the future. Pio won't care, there are enough wannabe DJ out there ... posting Youtube stuff with 4 CDJ and the biggest of biggest Pio mixers ... jumping around playing awfull EDM shit and not showing any kind of skill or taste! Well maybe I got to old (mid 30s) but DJing became a freaking business long time ago and this is the result.

Sorry for bad english.

..."Research your investment"...

What do you think when you see it??? And all the web-shops tell's the same?

https://forums.pioneerdj.com/hc/es/community/posts/211197326-Djm900-nxs-2-record-box-DJ-and-DVS