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Hi Louise Jones,
Sorry to hear about these issues.Could I please direct you to file a support inquiry here?
Our rekordbox team will be happy to assist you.
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DDJ RZX DOESNT WORK
bought the ddj rzx it doesnt work it comes on but the video isnt working weve tried every turned all the firewalls off changed all the settingd bought another ram so it has more.. even spent more to get windows 10 but still the videos wont work ?? ive sen a few people say this .. the pioneer technician has tried to help but none at all what else am i meant to do?? had it 2 weeks spent £2500 on something that doesnt even work!!!
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Take it back to the shop and swop it for an xdjrx a rmx1000 and a set of 500 pound monitor speakers : )
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I ´m another affected more
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You need to spend another 2,5K on a powerful laptop with usb 3.0 and most of your problems will go away. Anything less than windows 10 pro with latest service packs will cause you problems.
Latest I7 with turbo boost, 32gig fast ram, dedicated powerful graphics card, usb 3.0, m.2 nvm drive and you will sing all the way to the bank :)
These systems are built for the future but they don't tell you the whole truth about the pc investment, cause you will be spending as much in total as 2xcdj - djm - rmx.
If you're a pro you shoud revisit this system in three years, it will be completelly redesigned and more processing power and ram will be put inside the controller, so the laptop will be a place for rekordbox to sit inside, but the burden will be shared. Today this controller is a kind of an advanced 'mouse' but the mouse can't exist without the pc.
Cheers
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