DDJ–RB no or correct sound with ext soundcard

So when i use my NI Audio 4 as Soundcard and Put the Headphones on the extern Soundcard i hear the sound but i cant use the cue option or the volume knob.

So can i only use the Headphones on the DDJ–RB when i use DDJ–RB Asio??

I use Traktor before and it works

Claus Heinze October 20, 2016 15:33 Answered

Official comment

You'll need to check the sound output settings in your DJ software.

Mark Gallo October 26, 2016 03:00

Post is closed for comments.

Date Votes

5 comments

thats all good.

I have the headphones on my Audio 4 but cue doesent work

And the Output will to the Audio 4 Channel

So i can hear the other deck but i cant control them with master etc

Claus Heinze October 26, 2016 11:13 0 votes

I don't understand why you would have your headphones plugged into your sound card. Plug them into the RB and they will work just fine. As this is a Pioneer DJ forum and you're issue is with NI products, for further support please contact NI directly. Thank you.

Mark Gallo November 03, 2016 20:18 0 votes

And?

i know its a Pioneer Forum

I have a

DDJ–RB

so when i will use a extern soundcard i cant choose in option the intern Headphone for output.

So when u dont want to hear about a Soundncard thats its not Pioneer ur Support is bad.

So simple.

My Question was fully Technical
So whats the Prob?

Now i choose the intern Soundcard of DDJ-RB

Because the support sux cu

Claus Heinze November 03, 2016 23:12 0 votes

The problem is that I don't have an NI sound card to test this with so I am personally unable to assist you. The DDJ-RB is working as it should. The variable here is the NI sound card, which is why I suggested you contact them for support as they will be better equipped to help you.

Mark Gallo November 04, 2016 00:04 0 votes