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Rekordbox performance mode freeze on Intel 8th Gen CPU

Installed rekordbox_x64_5_2_0 on new laptop - 
ASUS Zenbook UX330UA-FB276T
Intel Core i5-8250U Quad Core Processor (Intel 8th Gen)
13.3" WQHD Screen
Microsoft Windows 10 Home 64-bit
8GB DDR3 RAM
256GB M.2 SSD
Integrated Graphics

Rekordbox performance mode will freeze after 2 seconds every time. When I disable the Display Adaptor in Device Manager called "Intel(R) UHD Graphics 620", and restart Rekordbox performance mode, it works fine.

Rekordbox export mode works fine with the device enabled.

I already reported in a ticket 8 days ago and no response. #54057

Traverse Answered

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Your ticket has already been escalated internally - thanks for your patience, our team will answer you shortly.

Pulse
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