Official comment
Sorry to hear that, please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.
"Unexpected application error"
Super fresh windows 10 64 bit (legal)
latest amd drivers (r9 290x)
rekordbox 5.2.2 (newest anyway)
Sorry to hear that, please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.
Post is closed for comments.
Check that your graphics drivers are fully updated from the source (not Windows update): AMD / ATI
does it say they are not up to date in the crash dump?
like I said, I just updated everything. (running 18.2.1 of the AMD drivers (non beta)).
I have noticed that rekordbox is still running and analyzing tracks in the background, besides the error message, but I can only access the library part and fiddle around with it
I'm not looking at the crash dumps; we specifically ask that users do not post them unless we request them.
With rekordbox closed, please try this:
- find this file and open it with a text editor: C:\Users\yourusername\AppData\Roaming\Pioneer\rekordbox\rekordbox3.settings
- find this line: <VALUE name="DisableOpenGL" val="0"/>
- change the value from 0 to 1
- save your changes
- open rekordbox and see if the same error occurs
Still happens. I need like 10 tries to get into rekordbox and when I enter fullscreen it crashes and displays the error message. The sound gets all bugged out, too and it just plays a high pitched noise, which contiues to play until I turn off the ddj 1000
I have also tried:
Starting App as Admin
Disabling Fullscreen optimization
Giving the app the controll for fullscreen optimization
When it runs:
the waves are all choppy and don't display correctly, if at all, with the new settings
There are also some other visual glitches occuring :/