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Rekordbox xml not working in software

Rekordbox xml not working in software.  When I connect the Pionner NXS2 package it just says xml error when I try to connect them to software.  Any advice on how to get round this problem.

 

Cheers

leigh selvey

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Sorry, I'm not quite clear on what's not working - where is it you get an error, and is it only when you connect the hardware?

(Which hardware is it you're using?)

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