Official comment
@Ghyslain > Sorry we weren't able to get back to you sooner, but yes, that trick does work in the rare case this occurs. Not something we generally recommend off the top, but I'm glad you were able to resolve it. Cheers!
Yesterday my masOS gets accidentally upragded to High Sierra 10.13.4
Since that time, my jog wheels became anormaly slow and i can't pitch bend anymore while in pause. Scratch is not working properly even if i'm in vinyl mode.
It's doin this on any software on my Mac and same on my PC.
Can it be a firmware problem? i since installed the latest firmware without any issue and still having same problem with the controller .
Somebody help me. Unit is like new but warranty is over :(
@Ghyslain > Sorry we weren't able to get back to you sooner, but yes, that trick does work in the rare case this occurs. Not something we generally recommend off the top, but I'm glad you were able to resolve it. Cheers!
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I forgot to say the controller was plugged in and powered while my mac made the upgrade. Upgrade should never start while applications are running. I really don't know how this could happen...
Case is now closed. I've been able to fix the problem making a reset (turn on while holding shift+deck1) then pressing SYNC for 3 seconds left deck and right deck.
Jog wheels now works perfectly for scratching and pitch bending
I found that in a forum about the DDJ-RX wich is similar to the SX2