Headphone not working

Hi guys,

I read thousands of posts but none of it helped me out, so here we go.

1 - I have a DDJ-RB and an S-DJ50x monitor. When I run RekordBox, the monitor does not work through the controller. It just works through the MacBook Air. I mean, if I plug the cable monitor-controller, the monitor doesn't work. If I plug the cable monitor-mac, the monitor works. So basically the sound is coming from the mac. Could help me to set the things better?

2- Most important: the headphones are not working as well. I have updated the firmware and everything seems to be ok, but the cue is not working on my phones.

Looking forward to hearing from you. Should you need any further from me, feel free.

Thanks

Matheus.

Matheus Corbelini June 04, 2018 18:30

Post is closed for comments.

Date Votes

8 comments

Hello?

Matheus Corbelini June 06, 2018 16:01 0 votes

What's the audio device configuration within rekordbox?

Pulse June 08, 2018 05:27 0 votes

This is what I have

Matheus Corbelini June 10, 2018 19:21 0 votes

Hello?

Matheus Corbelini June 14, 2018 12:05 0 votes

I just bought 3 items from Pioneer and this is the customer service I get. Amazing!

Matheus Corbelini June 16, 2018 21:01 0 votes

@Matheus > Sorry about the delay. If you're running High Sierra, you need to disable the driver security in order for the driver installation to take place. Follow these steps:

- download and install the drivers

- disable the driver security in the preferences

- install the drivers again immediately

Pulse June 18, 2018 23:37 0 votes

It's working!

You're a genius :D

Thanks very much!

Matheus Corbelini June 20, 2018 11:21 0 votes

Glad you got that working -- enjoy! :)

Pulse June 21, 2018 04:46 0 votes