Is this in export mode or performance mode?
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DDJ 1000 Help
I’m stumped and I feel dumb because I’m not new this at all. I’m new to Rekordbox though. I just picked up a DDJ 1000. I installed the latest version of Rekordbox, updated the firmware, and updated the drivers. After following the installation steps it seems like nothing is working. The DDJ 1000 lights up but I can’t control Rekordbox with my controller. I turn the knob to select my track and nothing happens. I hope you can all help me out. I’m running Windows 7.
Thanks!
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It’s on performance mode
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Check USB port A or B. If you have connect the wrong USB Slot you cant control Rekorbox. Any error messages on windows?
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@Stefan > It would work with either A or B ports, that's the idea - the only limitation where the port is important is when updating firmware.
@Neil > Can you open the DDJ-1000 driver utility and post a screenshot of that?
And then within rekordbox, on the Preferences > Audio tab, scroll to the bottom and tell me what is listed under Control Device Information at the very bottom?
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I’ll post a pic tomorrow because I can do a screen shot from my phone. Basically what the utility shows is the same utility version and driver version as well. My firmware is up to date at 1.04
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Also when I start up Rekordbox it says the controller is conected
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That's fine, I'll still need you to verify what is listed at the bottom of the Audio page.
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Here you go!! Let me if you need any other screen shots!
Thank you!
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>> I'll still need you to verify what is listed at the bottom of the Audio page.
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Is the what you're looking for? Thanks!
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Yep -- and note that the DDJ-1000 is not listed there; that's the problem.
Can you first please disconnect the DDJ-1000 and close rekordbox, then apply ALL available Windows system updates and service packs. Reboot once more, then reinstall the drivers, but force administrative-install by right-clicking and select "Run as Administrator." Reboot your computer again after the drivers are installed, then connect the DDJ-1000 and open rekordbox to see if the device is listed at the bottom of the AUDIO tab. If not, please try disabling those other MIDI / control devices listed.
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I’m up and running. I had to shut off all of the other midi stuff. Thanks for all your help
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@Neil > Thanks, glad to hear that. Were you possibly using a lighting software that had enabled those functions?
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