I just got the DDJ-SB3. I downloaded serato dj lite and plugged my controller in but I couldn't get any sound from speakers or headphones. I checked all the volume knobs but nothing was working. I started to look on different forums to find a solution and while I was doing this all of the lights on the SB3 turned off. The only light that was working was the top right channel level. I don't know how to fix this and I haven't been able to find anything that helped.
This means that the SB3 is not receiving adequate power from your computer. Please try using another USB port, a different cable, a powered USB hub, or a Y cable to provide power from a second port. You could also test with another computer to verify that this is not a hardware fault on the SB3 itself.
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I've tried different USB ports and different computers. I still get the same thing every time. Should I return it and get a new one?
If you're still within the return period of your retailer, that would be the quicker option.
Anyone find the answer to this? I'm having the exact same problem
@Alexander > Answered you here; please don't cross-post.
I have the same problem. Maybe I can solve it differently?
@Nick > See the answer linked above.
I am having the same problem and it's not a power problem we tried everything possible and nothing happened still this one light like the other customer on his or hers this is crazy and I can't return it cuz I had it to long the sad part it's not a problem on our end it's a pioneer problem smh
@Omar > Have you tried the various fixes suggested within this and other topics on the same issue?
Yes I have I tried everything
@Omar > 99% of the issues with the SB3 are from the user's computer not providing adequate power over the USB connection. I would suggest you please try using one or two other computers to see if this is the case, and if not, and you truly believe it is a hardware problem, please contact Pioneer DJ technical support in your region to have your SB3 inspected and/or serviced.
