Have a feature request or suggestion? Post your idea here!

Post

2 followers Follow
0
Avatar

Few bugs on Rekordbox 5.4.1

Hi guys,

I'm using currently 2 new Macbook Pros. 15" and also an 13". Booth from 2017.

My 15" is currently by Apple in Service. Maybe there is any hardware mistake. 

With it I had every nights 2-3 Dropouts. 

I've test it so many ways with my 15". Change Latency, disable Video, delete Database, using Sierra, High Sierra and also Mojave. With every Os I had the same issue. Also delete SMC or Ram. So maybe its an hardware issue. 

 

Now I'm using my second Macbook 13". Also a new one. 

Also with it I had dropouts from 2-3 seconds by master output. Horrible if you are stay for a few 1000 peoples :(

Ok, I've delete my MacBook Pro 13" and made it new with Mojave. Waiting an half day before installing any hard drive or App. After waiting I installed Rb. Read my DB new in Rekordbox. By analyzing Video Files (Only mp4) I became after reading a few 1000 songs an crash. Can I send it to anyone to show what's the issue?

Here my steps I do, to fix my dropout problems:

-change any cable. 

-using without any adapter 

-change my hard drive to Lacie 2big with 20Tb.

-using only Rekordbox, FileZilla, Safari and Imovie on booth Macs. Thats not much I think. 

-using only Mp3 and Mp4

Maybe any Support Teamer can contact me? Maybe to see on my Mac with Teamviewer? 

I think that's not possible 2 new Macbook Pros are defect. No no no :P

Using DDJ 1000 and Cdj 2000 and higher. 

Hope you can assist me :)

Thanks 

Greetings Armin

 

 

 

Armin Mc Answered

Official comment

Avatar

Please try rekordbox 5.4.2, released this week, and if you still have the same issues, please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.

Pulse
Comment actions Permalink

Post is closed for comments.

1 comment