Should DDJ1000 crossfader make a slight scraping sound

Hi, the crossfader on my DJ1000 makes a quiet but noticeable scraping sound as i move the cross fader in either direction. BTW I'm not referring to it hitting the far side of the left or the right. Is this normal?

Higher Vibe November 17, 2018 03:12

Official comment

The engineering team has informed me that the reason there are some differences in the accuracy of the position of the hardware to software because the resolution of the magvel pro crossfader in the DDJ-1000 is optimized for the extremities of the fader; in other words, it's much more accurate at the ends of the fader for scratching.

Don't worry 100% about the markings on the hardware mixer, simply move the crossfader to a position where the on-screen crossfader is at the mid-point and the audio will be balanced.

Pulse November 24, 2018 19:50

Post is closed for comments.

Date Votes

9 comments

kinda sounds like im sharpening a knife in a library lol... its sound and feel is different to the volume faders but i think this could be normal as i believe the magvel is on rails? i could be wrong

Q is whos magvel fader is whisper quiet??

Ravinstomper November 19, 2018 09:50 0 votes

Are you pressing the fader forward or back at all? Is it possible the fader stem is bent and rubbing against the faceplate?

Pulse November 19, 2018 19:21 0 votes

Hi Pulse, it doesn't appear to be rubbing against the faceplate. It could well be that the scraping sound is normal, but I did wonder if it was linked to the centering prob I'm having.

Higher Vibe November 20, 2018 00:23 0 votes

If the hardware components aren't functioning properly, then that's a possibility, but we do know the crossfader will possibly appear off-centre, but the audio itself will be balanced.

You may want to contact Pioneer DJ technical support in your region to have your hardware inspected and/or serviced.

Pulse November 20, 2018 00:27 0 votes

I hear ya, but in my case, the lag on the left and the right of the crossfader is uneven, so the audio isn't balanced.

Higher Vibe November 20, 2018 00:29 0 votes

I reported it to technical services yesterday morning here in the uk and I'm awaiting their t houghts on what I should do

Ravinstomper November 20, 2018 00:34 0 votes

my audio is not balanced using the crossfader :( it's currently redundant and I'm using the volume faders as a work around

Ravinstomper November 20, 2018 00:38 0 votes

I got a second unit today, and the crossfader doesn't make the same scraping noise. There is some noise but its quieter than the previous one. However, the fader still does not centre properly, and the lag on the left is different to on the right!

Higher Vibe November 26, 2018 02:27 0 votes