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No Audio Through Headphones DDJ-1000

Bought the DDJ-1000 today, but I'm not getting any audio through the headphones (either cue or master). Neither the 3.5mm or RCA output working. 

I have tried putting the headphone mix in all positions as well as the level. The master cue button is on too. Please see attached image for the output settings - weirdly enough, I can hear the cue through my Macbook when I select either (or both) Output 1 or Output 2 for the headphone output. All firmware is updated, as well as software and drivers.

Please help!!

Alex Chandler-Zhu

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Change the audio device to DDJ-1000; you have your computer's internal audio device selected.

If you don't see the device listed, try reinstalling the drivers and follow the instructions here to disable the driver security. 

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I have the same issue. Pioneer DJ, can you link one more time "follow the instructions here" because it isn't work. Thank You :)

Maciej Dobkowicz 0 votes
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@Chester > Please post a new topic providing a bit more information in order for us to help you... what firmware / driver / software version / OS version... etc.

Thanks.

Pulse 0 votes
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