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Sorry to hear that, please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.
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Hi, I’ve had the ddj 1000 for a couple of months and had no issues with it but suddenly the sound quality has just gone. The tracks are really crackling and vocals keep breaking up. If I record anything it’s even worse. I don’t think it’s rekordbox as if I listen to tracks on rekordbox through my headphones plugged into the computer everything is great, any ideas?
Sorry to hear that, please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.
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