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Rekordbox freeze/crash related to graphics or GPU (compability?)

0) Have you read the "READ ME FIRST" thread in its entirety AND TRIED THE SOLUTIONS THERE before posting: Yes, I swear it!
1) Operating System: Windows 10
2) OS Type: 64bit
3) rekordbox version: 5.4.3 and 5.4.2
4) Using LINK: No
8) Is rekordbox crashing at all: Yes
8a) If crashing, is it resulting in: an error message OR a crash log OR both (DO NOT POST YOUR CRASH LOG UNLESS REQUESTED!) No it's not giving me anyting
9) Are you able to repeat / reproduce the problem: Yes
9a) If yes, can you do it consistently: Yes
10) Does the problem occur with one specific song: No

11) Any other notes regarding your setup only:
I use a DDJ-SB2 connected to a PC.

12) Provide as much detail of the issue here:

Rekordbox freezez when i start mixing tracks, to be precise: when it about to show the waveforms. The whole area with the tracks/channels/waveforms becomes black/grey. Program freeze.
Before i press play the menues work, analyzing works etc. The buttons on the DDJ-SB2 still works(i.e i can play and pause the music despite rekordbox being frozen)

This problem occured when i switched my Radeon HD5830 to a Radeon R9 270x. I used DDU and AMD's cleanup utility to purge old drivers. New card R9 270x work flawlessly in all other applications i've tried (a handful of them, taxing applications, mostly games).
The only problem is with rekordbox. I tried older drivers, didn't work. Tried uninstalling rekordbox+ deleting all databases: didn't work. Tried the older verison of rekordbox: didn't work.
I tried ditching the AMD software too, and just using the drivers, didn't work. I tried AMD second newest drivers, didn't work either.
So, because I can apparently run most(all i've tried) other applications, but not rekordbox, it seems like the problem lies with rekordbox somehow? Otherwise I would've though the pronblem lied with a faulty GPU/drivers.

I'm a bit stuck here. Help is appreciated.

My best regards

Alb Ant

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Hi again.

I tried a three year old driver for the gpu and the problem seems to be solved.

Now i run AMD Radeon 16.11.5 instead of the latest or secon latest (19.3.2 and 19.1.1 respectively)

Weird, huh?

Alb Ant 0 votes
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Not weird at all ... graphics drivers and compatibility are an incredibly complex thing given the variety of hardware on the market. Glad you were able to get it running, please let us know if you have any other issues with rekordbox and the graphics in future.

Pulse 0 votes
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Hello
I have same problem with my new laptop
Dell XPS15 7590

During the performance, the computer freeze one second. The music stop, some freeze sound and continue fine.

The GPU 3D and CPU performance graph show à pic.
After change default GPU for the application to use NVIDIA card.
Same problem.

PatrickF 0 votes
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