Have a feature request or suggestion? Post your idea here!

Post

4 followers Follow
-1
Avatar

DDJ 1000 CRASHING WITH REKORDBOX

This program is trash. It crashed 4 times on me in the club. Just build a mapping system for Virtual DJ and Serato. I'm seriously considering returning this controller. There isn't even anyone to contact about it. I call the number Pioneer provides on the website and the representative says they don't deal with Rekordbox issues. SMH.

DJ J RAGE Answered

Official comment

Avatar

@Rage > Sorry to say, but AMD processors are not supported; our system requirements page lists Intel i3, i5, and i7 processors in order to run rekordbox. While you may be able to run rekordbox on an AMD processor, we can't guarantee the functionality or performance. Please use a computer meeting the system requirements for compatibility.

Pulse
Comment actions Permalink

Post is closed for comments.

5 comments

0
Avatar

Sorry to hear this, but there is some info I need to know.  Primarily what is your laptop set up with specs?

Jay 0 votes
Comment actions Permalink
0
Avatar

Sir, i have the issues just like yours. Have you solve the problem at the laptop? I still wait for the pioneer answer me. How can we solve the problem at our laptop? Appreciate it if you can answer me. Thanks.

claire 0 votes
Comment actions Permalink
1
Avatar

@claire > Per above; if you have an AMD processor, it is not supported. If you are using an Intel processor and still have problems, please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.

Pulse 1 vote
Comment actions Permalink